Privacy Policy

Your privacy and data security are our top priorities

Last Updated: October 22, 2025

Secure Encryption

All data encrypted in transit and at rest

GDPR Compliant

Full compliance with data protection laws

Transparency

Clear about data collection and usage

1. Overview

LearnBridge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

By using LearnBridge, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email, phone number, school affiliation, role (teacher/student)
  • Profile Data: Gender, location, grade level, teaching position
  • Educational Content: Lesson plans, assessments, quizzes, study materials you create
  • Communication Data: Messages, support requests, feedback
  • Payment Information: Billing details for premium features (processed securely by third parties)

2.2 Information Collected Automatically

  • Usage Data: Features used, time spent, actions taken on the platform
  • Device Information: IP address, browser type, operating system, device identifiers
  • Log Data: Access times, pages viewed, errors, performance metrics
  • Cookies & Similar Technologies: See Section 6 for details

2.3 Information from Third Parties

  • Social Login: If you sign up via Google or other OAuth providers
  • Analytics Services: Aggregated data from analytics tools

3. How We Use Your Data

We use your information for the following purposes:

Service Delivery

  • • Provide access to platform features
  • • Generate AI-powered educational content
  • • Process your requests and transactions
  • • Deliver personalized learning experiences

Communication

  • • Send account notifications and updates
  • • Respond to support requests
  • • Send educational newsletters (with your consent)
  • • Notify you of new features and improvements

Platform Improvement

  • • Analyze usage patterns and trends
  • • Improve AI models and algorithms
  • • Develop new features
  • • Fix bugs and optimize performance

Security & Compliance

  • • Detect and prevent fraud
  • • Enforce our Terms of Service
  • • Comply with legal obligations
  • • Protect user safety and platform integrity

4. Data Sharing & Disclosure

⚠️ We DO NOT sell your personal data to third parties

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our platform:

  • • Cloud hosting providers (AWS, Cloudflare)
  • • Email service providers (Resend)
  • • Payment processors (Stripe, PayPal)
  • • Analytics services (Google Analytics)
  • • AI/ML service providers (OpenAI, Groq)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.

4.4 With Your Consent

We may share your data with other parties when you explicitly consent.

5. Data Storage & Security

5.1 Storage Location

Your data is stored on secure servers in reputable data centers. We use cloud infrastructure that complies with industry security standards.

5.2 Security Measures

  • Encryption: SSL/TLS for data in transit, AES-256 for data at rest
  • Access Control: Role-based permissions and authentication
  • Password Security: Bcrypt hashing with salt
  • Regular Audits: Security assessments and penetration testing
  • Monitoring: 24/7 security monitoring and incident response

5.3 Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time, subject to legal retention requirements.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for platform functionality (authentication, security)

Performance Cookies

Help us understand usage patterns and improve performance

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Measure and analyze platform usage (with your consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Your Privacy Rights

You have the following rights regarding your data:

Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data ("right to be forgotten")

Right to Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing of your data for certain purposes

To exercise these rights, contact us at privacy@learnbridgedu.com. We will respond within 30 days.

8. Children's Privacy

COPPA & Child Protection: We take children's privacy seriously.

  • • Students under 13 require parental/guardian consent
  • • We collect minimal data from children
  • • Parents can review, delete, or refuse further collection of their child's information
  • • We comply with COPPA and FERPA regulations for educational institutions

Contact privacy@learnbridgedu.com to exercise parental rights.

9. International Data Transfers

LearnBridge operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • • Standard Contractual Clauses (SCCs) for EU data transfers
  • • Compliance with GDPR for European users
  • • Adequate security measures regardless of location
  • • Transparency about data transfer destinations

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of material changes via:

  • • Email notification to your registered address
  • • Prominent notice on the platform
  • • Update to the "Last Updated" date

Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices:

Privacy Team:privacy@learnbridgedu.com
General Support:support@learnbridgedu.com
Data Protection Officer:dpo@learnbridgedu.com
Mailing Address:LearnBridge Educational Technology
Ghana

Your Data, Your Control

We're committed to protecting your privacy every step of the way